Support

A problem, or a question?

Write to us at [email protected]. We reply within two business days, in English or in French.

How do I invite the other parent?

In the app: Sharing → Invite. You get a link and a code, both valid for 24 hours. The other parent installs BabyBib and enters the code — both phones then show the same log, in real time.

Is it really free?

Yes, the app is free to try, with no account and no card. Diapers, sleep, awake time, reflux, spit-up, medication, temperature, solids, pumping and growth are unlimited. Premium unlocks unlimited feed logging, the advanced insights and the pediatrician PDF report: €1 a month, €9.99 a year or €24.99 once, and one purchase covers the whole family, not one subscription per parent.

Can I get my data back?

Yes, at any time: Settings → Export. You get a CSV file that any spreadsheet can open. It is free and does not need Premium.

I changed phones.

Sign in with the same email address on the new device: your babies and your synced entries come back. Data for a baby you never shared stays local — export it before you leave the old phone behind.

A timer stopped on its own.

Nursing and sleep timers survive the app closing. If one stops, check that Background App Refresh is allowed in iOS Settings → BabyBib.

How do I delete my account?

Settings → Account → Delete account. Deletion is permanent and erases your data from our servers within 30 days.

Report a bug

Tell us your iPhone model, your iOS version, and what you were doing just before. A screenshot is often worth a long description.